Shipping Policy
Welcome to Thapovana Ghrita (OPC) Pvt. Ltd. We are committed to providing you with a seamless shopping experience, including reliable shipping services. This shipping policy outlines important information regarding shipping rates, delivery times, and other related details.
Shipping Methods and Carriers
We offer the following shipping methods:
Standard Shipping (Bangalore City): Delivery within 2-3 business days.
Standard Shipping (All other Cities): Delivery within 4-5 business days.
Expedited Shipping (Bangalore only): Delivery within 24 hours.
International Shipping: Delivery times vary depending on the destination.
We partner with trusted carriers such as FedEx, DHL, UPS, DTDC and USPS to ensure timely and secure delivery of your orders.
Processing Time
Orders are typically processed within 48 hours from the date of purchase. Please note that processing times may vary during peak seasons or promotional periods.
Transit Time
Estimated transit times for each shipping method are as follows:
Standard Shipping (Bangalore City): Delivery within 2-3 business days.
Standard Shipping (All other Cities): Delivery within 4-5 business days.
Expedited Shipping (Bangalore only): Delivery within 24 hours.
International Shipping: Varies by destination
Please note that transit times are estimates and may be subject to delays due to unforeseen circumstances such as weather conditions or carrier disruptions.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can track the status of your shipment using the provided tracking number on our website or directly through the carrier's website.
Shipping Restrictions
We currently ship to addresses within India and USA. Please note that we do not ship to P.O. boxes or APO/FPO addresses. Certain items may be restricted from international shipping due to legal or logistical reasons.
Shipping Costs and Discounts
Shipping costs are calculated based on the weight of your order, the shipping method selected, and the destination address. Shipping charges will be displayed at checkout before you finalize your purchase.
We may offer free shipping promotions or discounts on shipping for orders that meet specific criteria, such as order value thresholds or promotional codes.
Returns and Exchanges
Please refer to our Refund and Return Policy for information on how to initiate returns or exchanges related to shipping issues, such as damaged or lost packages.
Customer Support
If you have any questions or concerns regarding your order or shipping, please don't hesitate to contact our customer support team at info@thapovanafarms.com. We are here to assist you with any inquiries you may have.
Revision and Updates
This shipping policy is subject to change without prior notice. Any updates or revisions to the shipping policy will be posted on our website. Please review this policy periodically for any changes.