Refund and Cancellation

* If you wish to cancel your order placed, you can do so online by logging into your account and cancelling any order you wish before 5:00pm the previous day of the delivery date

* If your order has already been dispatched, we will not be in position to do cancellations

* In order to change the details of your order , like reducing or increasing the quantity, you must change the order details online before 5:00pm the previous day of the delivery date

* Refund of canceled orders will be processed within 2 to 3 days. 

Payment and Refund Policy

* We only accept payment for Orders in INR

* We accept payment by credit/Debit cards like MasterCard , Visa , Amex, Netbanking , UPI payments.

* In case of a payment Failure, Please retry and check in the information passed on to the payment gateway is accurate i.e account details, billing address, password(for net banking) etc. Kindly also check if your internet connection has been disrupted in the process.

* If your account has been debited after a payment failure, it will be credited back to your account within 7buisness days. You can call us on +91 888-405-4047 for any further clarification.

* All payments are secure through Razor Pay.

* There may be Chances when, due to internet issues, the payment will get stuck in Razor Pay. In such circumstances, we will have to manually retrieve it. The account will be updated with the said amount only after that.

Returns, Refunds and Title:

Anycase of refund or cancellation of any product is at sole discretion of Thapovana Ghrita Pvt Ltd.

In case of refund, credit will be provided of the refund amount.The amount can be refunded via any mode that Thapovana Ghrita Pvt Ltd deems fit.

No returns are allowed for products that are delivered.